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Brent Reed

Brent Reed

DASM Flash Cards

Lesson 1 - All About Agile

1.01

Question

Agile is an __________ approach to project management and software development that helps teams deliver ________ ________.
Answer

Answer

Agile is an ITERATIVE approach to project management and software development that helps teams deliver VALUE FASTER.

1.02

Question

Agile teams deliver work in _______, ___________ ___________.
Answer

Answer


Agile teams deliver work in SMALL, CONSUMABLE INCREMENTS.

1.03

Question

The _________ _________ is where the team collects all the work flowing to the team 
Answer

Answer


The PRODUCT  BACKLOG is where the team collects all the work flowing to the team 

1.04

Question

The ________ _________ prioritizes the Product Backlog, signalling what work is the most important. 
Answer

Answer


The PRODUCT  OWNER prioritizes the Product Backlog, signalling what work is the most important. 

1.05

Question

At the start of each iteration, the team pulls the work they plan to do from the Product Backlog into the _________ __________
Answer

Answer

At the start of each iteration, the team pulls the work they plan to do from the Product Backlog into the ITERATION  BACKLOG.

1.06

Question

The four Agile ceremonies (aka rituals) are: 
1)______ 
2)______ 
3)______ 
4)______ 
Answer

Answer

The four Agile ceremonies (aka rituals) are: 
1) Iteration Planning
2) Coordination Meeting
3) Iteration Demonstration
4)  Iteration Retrospective
 

1.07

Question

Agile artifacts include: 
1)______ 
2)______ 
3)______ 
4)______ 
Answer

Answer

Agile artifacts include: 
1) Product Backlog
2) Iteration Backlog
3) Burndown Chart
4)  User Story

1.08

Question

User Stories are tools used in Agile to capture a description of a feature from the ______ perspective 
Answer

Answer

User Stories are tools used in Agile to capture a description of a feature from the END USER's perspective 

1.09

Question

User Stories are only written by the Product Owner? (Yes / No) 
Answer

Answer

No, they can be written by anyone.

1.10

Question

I.N.V.E.S.T. is an acronym used to assess a User Story.  It means _______ 
Answer

Answer

INDEPENDENT
NEGOTIABLE
VALUABLE
ESTIMABLE
SMALL
TESTABLE

1.11

Question

Estimates are ______ ______ 
Answer

Answer

Estimates are BEST GUESSES

1.12

Question

The definition of done for a Story is 
_______________
and
_______________ 
Answer

Answer

The definition of done for a Story is
A CHECKLIST OF WHAT MAKES A STORY 'DONE' (it applies to all stories)
and
AN AGREED UPON SET OF ITEMS THAT MUST BE SATISFIED BEFORE A USER STORY CAN BE CONSIDERED COMPLETE.

1.13

Question

What do you use to keep your team informed as to how things are going both for the current iteration and overall?
Answer

Answer

USE AN INFORMATION RADIATOR

1.14

Question

Agile is based on systems thinking (Yes/No) 
Answer

Answer

No.
(Lean is based on systems thinking)

Lesson 2 - Agile and Beyond

2.01

Question

Does Disciplined Agile strive to provide the standard for Agile terminology? 
Answer

Answer

No, DA strives to be agnostic in its terminology 

2.02

Question

DA is an _____________ that leverages strategies from _______________ 
Answer

Answer

DA is an AGNOSTIC HYBRID that leverages strategies from A VARIETY OF SOURCES

2.03

Question

The DA mindset is informed by ______, ______, ______ 
Answer

Answer

PRINCIPLES (based on Lean & Flow concepts) 
PROMISES (agreements made with teammates, stakeholders, and others in our org we interact with) 
GUIDELINES (used to help us be more effective in our WoW) 

2.04

Question

The 8 DA principles are :
Answer

Answer

1) Delight customers
2) Be awesome
3) Context counts (we choose our WoW to reflect the context we face & then evolve it as we go)
4) Be pragmatic
5) Choice is good
6) Optimize flow
7) Organize around products/services
8) Enterprise awareness 

2.05

Question

We optimize flow across the entire _______________ as we shorten _______________ 
Answer

Answer

We optimize flow across the entire VALUE STREAM as we shorten TIME TO MARKET

2.06

Question

The 7 DA promises are :
Answer

Answer

1) Psychological safety & diversity 
2) Accelerate value realization 
3) Collaborate proactively 
4) Work & workflow visible 
5) Predictability 
6) Workloads within capacity
7) Improve continuously 
 

2.07

Question

The 8 DA guidelines :
Answer

Answer

1) Validate learnings
2) Apply design thinking (i.e. being empathetic to the customer; Reminder: Systems thinking is Lean) 
3) Attend to relationships through the value stream 
4) Environments that foster joy 
5) Change culture by improving the system 
6) Semi-autonomous self-organizing teams 
7) Adopt measures to improve outcomes 
8) Leverage / enhance organizational assets 

2.08

Question

Continuous improvement (Plan-Do-Study-Act) can also be referred to as a ______ loop 
Answer

Answer

Continuous improvement (Plan-Do-Study-Act) can also be referred to as a KAIZEN loop
(Meaning: Improvement)

2.09

Question

DA takes a _______________ approach
Answer

Answer

DA takes a GOAL-DRIVEN approach 

2.10

Question

A ____________________ is a system where a perfect understanding of the individual parts does NOT automatically convey a perfect understanding of the whole system’s behaviour
Answer

Answer

A COMPLEX ADAPTIVE SYSTEM is a system where a perfect understanding of the individual parts does NOT automatically convey a perfect understanding of the whole system’s behaviour
 

2.11

Question

DA is an ________________ that leverages strategies from a variety of sources 
Answer

Answer

DA is an AGNOSTIC HYBRID that leverages strategies from a variety of sources 

2.12

Question

The DA toolkit captures _____________ strategies in a series of ______________
Answer

Answer

The DA toolkit captures TEAM-LEVEL strategies in a series of PROCESS BLADES

2.13

Question

Process blades in the DA toolkit have been organized into four layers.  They are:
1) ______ 
2) ______ 
3) ______ 
4) ______ 
 
Answer

Answer

1) Foundation
2) Disciplined DevOps 
3) Value Stream 
4) Disciplined Agile Enterprise 
 

2.14

Question

The Disciplined Agile Delivery (DAD) blade is at the ___________________ layer 
Answer

Answer

The Disciplined Agile Delivery (DAD) blade is at the DISCIPLINED DEVOPS layer 

2.15

Question

The DAD process goals for the DA life cycles are organized under four phases.  They are:
1) ______ 
2) ______
3) ______ 
4) ______
Answer

Answer

1) Inception 
2) Construction 
3) Transition 
4) Ongoing 

2.16

Question

A process goal diagram is in three parts: 
1) ______ 
2) ______
3) ______
Answer

Answer

1) Goal
2) Decision Points
3) Options 

2.17

Question

The Options on a Goal Diagram can either be an _____________ option list or an ________________ option list
Answer

Answer

Ordered
(Reminder: these are the ones depicted with an arrow; the most effective are at the top) 
Unordered
(Reminder: Are depicted without an arrow) 
 

2.18

Question

The Options on a Goal Diagram that are set to Bold are a potential ___________________
Answer

Answer

The Options on a Goal Diagram that are set to Bold are STARTING POINT
(Reminder: There are trade-offs associated with each option) 

Lesson 3 - Building a Disciplined Agile Team

3.01

Question

A _____________ diagram helps assess scaling factors
Answer

Answer

A SPIDER diagram helps assess scaling factors
(Reminder: It helps us assess the various scaling factors that affect a context; Helps us choose our Way of Working) 
 

3.02

Question

From a governance perspective, teams need _________ more than they need __________ 
Answer

Answer

From a governance perspective, teams need LEADERS more than they need MANAGERS

3.03

Question

A leader focuses on ________; a manager focuses on _______ 
Answer

Answer

A leader focuses on GOALS; a manager focuses on TASKS

3.04

Question

The primary DA roles are :
Answer

Answer

1) Team Lead
2) Product Owner
3) Architecture Owner
4) Team Member
5) Stakeholder

3.05

Question

The _______________ prioritizes the product backlog and is the go-to person for business domain information 
Answer

Answer

The PRODUCT OWNER prioritizes the product backlog and is the go-to person for business domain information 

3.06

Question

The _____________ keeps the team on their Agile path and guides them evolve their Way of Working (WoW) 
Answer

Answer

The TEAM LEAD keeps the team on their Agile path and guides them evolve their Way of Working (WoW) 

3.07

Question

The _____________________ has a technical background and ideally a good understanding of the business domain.  They guide the creation & evolution of the architecture 
Answer

Answer

The ARCHITECTURE OWNER has a technical background and ideally a good understanding of the business domain.  They guide the creation & evolution of the architecture 

3.08

Question

The ___________________ will self-organize, identifying & ‘signing up’ for tasks, performing tasks, & tracking their status toward task completion 
Answer

Answer

The TEAM MEMBER will self-organize, identifying & ‘signing up’ for tasks, performing tasks, & tracking their status toward task completion 

3.09

Question

The _______________ is materially impacted by the outcome of the solution.  They can include direct users, senior leadership, the funder of the work, etc. 
Answer

Answer

The STAKEHOLDER is materially impacted by the outcome of the solution.  They can include direct users, senior leadership, the funder of the work, etc. 

3.10

Question

DA supporting roles include:
1) ______ 
2) ______ 
3) ______ 
4) ______ 
5) ______ 
Answer

Answer

1) Independent Tester 
(Reminder: Are outside the team) 
2) Specialist 
(Examples: Business Analyst, Enterprise Architect, Program Manager, etc.) 
3) Domain Expert (SME) 
(Have deep knowledge of the domain; Called upon by the Product Owner) 
4) Technical Expert 
5) Integrator 

3.11

Question

Does DA address all possible roles that will occur in an organization? (Yes/No) 
Answer

Answer

No; But it does address many of the roles that are common in modern organizations 

3.12

Question

Can a person take on several roles in parallel? (Yes/No) 
Answer

Answer

Yes

3.13

Question

A _______________________ defines the team’s internal way of working & how they interact with other teams 
Answer

Answer

A TEAM WORKING AGREEMENT defines the team’s internal way of working & how they interact with other teams 

3.14

Question

For a ____________ team, we bring people to the work.  For a _____________ team, we bring work to the team 
Answer

Answer

For a PROJECT team, we bring people to the work.  For a LONG-STANDING team, we bring work to the team 

3.15

Question

A cross-functional, ‘_________’ team enables agility 
Answer

Answer

A cross-functional, ‘WHOLE’ team enables agility.
(Is the situation when we have all the skills needed on the team to get the job done)

3.16

Question

A shared services team can be either a __________________________ enterprise team or a _________________________ enterprise team
Answer

Answer

A shared services team can be either a COLLABORATIVE enterprise team or a SPECIALIZED enterprise team
  • Collaborative enterprise team 
    (Are members of both an enterprise team and on a work team)

     

  • Specialized enterprise team
    (Fulfill requests for work from work teams)     

3.17

Question

To build emotional intelligence: 
1. Be ______
2. Self ______ 
3. Promote ______ safety 
4. Embrace ______ 
5. Foster ______ 
6. Resolve ______
Answer

Answer

1. Be SELF AWARE
2. Self MANAGE
3. Promote PSYCHOLOGICAL Safety
4. Embrace DIVERSITY
5. Foster JOY
6. Resolve CONFLICT

3.18

Question

W. Edwards Deming said “a ____________ will beat a _____________ every time.  People are already doing their best; the problems are with the system.”
Answer

Answer

W. Edwards Deming said “a BAD SYSTEM will beat a GOOD PERSON every time.  People are already doing their best; the problems are with the system.”

3.19

Question

The role of management is to create ______________ so that people can work ___________________ to achieve the vision of leadership
Answer

Answer

The role of management is to create GREAT SYSTEMS so that people can work AUTONOMOUSLY to achieve the vision of leadership

Lesson 4 - Choosing Your WoW

4.01

Question

________________ is an organization’s ability to rapidly adapt to market & environmental changes 
Answer

Answer

BUSINESS AGILITY is an organization’s ability to rapidly adapt to market & environmental changes 
(Also known as enterprise agility) 

4.02

Question

The 6 DA life cycles are:  
1) ______ 
2) ______ 
3) ______ 
4) ______ 
5) ______ 
6) ______ 
Answer

Answer

The 6 DA life cycles are:  
1) AGILE
2) CONTINUOUS DELIVERY: AGILE
3) LEAN
4) CONTINUOUS DELIVERY: LEAN
5) EXPLORATORY
6) PROGRAM
 

4.03

Question

The DA ________ life cycle extends Scrum’s construction life cycle (but uses non-Scrum terminology) 
Answer

Answer

The DA AGILE life cycle extends Scrum’s construction life cycle (but uses non-Scrum terminology) 
 

4.04

Question

The DA Agile life cycle produces consumable solutions via short _________ 
Answer

Answer

The DA Agile life cycle produces consumable solutions via short ITERATIONS

4.05

Question

An iteration during the Construction phase of the Agile life cycle is commonly _____ weeks
Answer

Answer

An iteration during the Construction phase of the Agile life cycle is commonly TWO weeks 

4.06

Question

The DA ______ life cycle is based on Kanban
Answer

Answer

The DA LEAN life cycle is based on Kanban

4.07

Question

On the DA Lean life cycle, teams ______ work into the team one item at a time
Answer

Answer

On the DA Lean life cycle, teams PULL work into the team one item at a time 

4.08

Question

The Exploratory life cycle is also referred to a the ____________ life cycle 
Answer

Answer

The Exploratory life cycle is also referred to a the LEAN STARTUP life cycle
(Reminder: It is used by teams that are in a startup or research situation) 
 

4.09

Question

The DA ________ life cycle is organized into a team of teams 
Answer

Answer

The DA PROGRAM life cycle is organized into a team of teams 

4.10

Question

DA milestones are _____________ and ____________
Answer

Answer

DA milestones are LIGHTWEIGHT and CONSISTENT

4.11

Question

DA milestones include: 
1) ______
2) ______ 
3) ______ 
4) ______ 
5) ______ 
6) ______
Answer

Answer

DA milestones include: 
1) Stakeholder Vision
2) Proven Architecture 
3) Continued Viability 
4) Sufficient Functionality 
5) Production Ready 
6) Delighted Stakeholders 
 
 
 

4.12

Question

By the end of the Inception phase, the _________________ milestone is achieved 
Answer

Answer

By the end of the Inception phase, the STAKEHOLDER VISION milestone is achieved

4.13

Question

The DA Agile life cycle requires a mature set of practices around continuous integration and continuous deployment (Yes/No) 
Answer

Answer

No; the Continuous Delivery: Agile life cycle requires this.

4.14

Question

The first two steps to choose your Way of Working is to _________________ and ___________________
Answer

Answer

Analyze the context 
(Reminder: We can use the Spider Diagram for this) 
Select the best-fit life cycle 
(Reminder: We can use the life cycle decision tree to help guide us) 
 

Lesson 5 – Tailoring Your Practices: Inception Phase

5.01

Question

DA is __________________.  There are 21 ___________________ under four phases. 
Answer

Answer

DA is GOAL DRIVEN.  There are 21 PROCESS GOALS under four phases. 

5.02

Question

The Inception phase helps _______________________________________________ 
Answer

Answer

The Inception phase helps GET THE TEAM GOING IN THE RIGHT DIRECTION

Lesson 6 – Tailoring Your Practices: Construction Phase

6.01

Question

During the Construction phase, teams _________________________ a consumable solution
Answer

Answer

During the Construction phase, teams INCREMENTALLY BUILD a consumable solution

6.02

Question

Lean produces _________ quickly for customers
Answer

Answer

Lean produces VALUE quickly for customers

6.03

Question

Value is what the ______________ considers important.  It is what the ____________ invests in.  it is what is ____________ to the customer upon release 
Answer

Answer

Value is what the CUSTOMER considers important.  It is what the BUSINESS invests in.  it is what is MOST USEFUL to the customer upon release 

6.04

Question

Value is realized ____________________
Answer

Answer

Value is realized WHEN IT IS USED

6.05

Question

The ___________________ is the amount of profit a company will lose if the company is late to market with a product
Answer

Answer

The COST OF DELAY is the amount of profit a company will lose if the company is late to market with a product

6.06

Question

The cost of delay is the lost revenue or ________________ caused by _________ between conceiving the idea and realizing value
Answer

Answer

The cost of delay is the lost revenue or OPPORTUNITY caused by DELAY between conceiving the idea and realizing value

6.07

Question

We build the _________________________ for a Minimum Business Increment to an ___________ product 
Answer

Answer

We build the SMALLEST ENHANCEMENT for a Minimum Business Increment to an EXISTING product 

6.08

Question

We build a _________________________ to determine the viability of a ______ product 
Answer

Answer

We build a MINIMUM VIABLE PRODUCT to determine the viability of a NEW product 
 

6.09

Question

We sequence a Minimum Business Increment (MBI) in order of what can realize the __________ quickly in comparison to other MBIs 
Answer

Answer

We sequence a Minimum Business Increment (MBI) in order of what can realize the MOST VALUE quickly in comparison to other MBIs 

6.10

Question

To find the root cause of a problem we can use ____________ analysis 
Answer

Answer

To find the root cause of a problem we can use FIVE WHYS analysis 

6.11

Question

Telling people what to work on and when is called ______ 
Answer

Answer

Telling people what to work on and when is called PUSH
 
 
 

6.12

Question

For a ‘Pull’ system, those doing the work pull it ____________________ 
Answer

Answer

For a ‘Pull’ system, those doing the work pull it WHEN THEY'RE READY

6.13

Question

Using Pull enables you to manage work flow in the face of ______________________ of getting tasks done 
Answer

Answer

Using Pull enables you to manage work flow in the face of UNCERTAIN TIMING of getting tasks done 

6.14

Question

Kanban, literally ‘sign or billboard’, is an approach to managing work by means of ______ 
Answer

Answer

Kanban, literally ‘sign or billboard’, is an approach to managing work by means of PULL
 

6.15

Question

Kanban shows ______________________ 
Answer

Answer

Kanban shows WORK IN PROGRESS 
 

6.16

Question

On a Kanban board, each step is represented by a __________ 
Answer

Answer

On a Kanban board, each step is represented by a COLUMN
 

6.17

Question

To create a Kanban board you need to start with a _______________ or _____________________ 
Answer

Answer

To create a Kanban board you need to start with a VALUE STREAM or EXPLICIT WORKFLOW
 

6.18

Question

A Kanban board is an explicit representation on ____________________________
Answer

Answer

A Kanban board is an explicit representation on HOW WE'RE DOING THE WORK
 

6.19

Question

Kanban boards can provide much of the information that value streams do: (Yes/No) 
Answer

Answer

Kanban boards can provide much of the information that value streams do: YES
 

Lesson 7 – Tailoring Your Practices: Transition Phase

7.01

Question

The two Transition phase goals are Ensure Production ___________ and __________________
Answer

Answer

The two Transition phase goals are Ensure Production READINESS and DEPLOY THE SOLUTION

Lesson 8 – Tailoring Your Practices: Ongoing

8.01

Question

Those activities that occur continuously are under the ______________ phase 
Answer

Answer

Those activities that occur continuously are under the ONGOING phase 

8.02

Question

The options for providing opportunities for people to improve is under the _________________________ process goal 
Answer

Answer

The options for providing opportunities for people to improve is under the GROW TEAM MEMBERS process goal 

8.03

Question

Under the Grow Team Members process goal, we recognize that ________ are the key to success 
Answer

Answer

Under the Grow Team Members process goal, we recognize that PEOPLE are the key to success 

8.04

Question

Under the Evolve WoW process goal, we recognize that _____________________________________ 
Answer

Answer

Under the Evolve WoW process goal, we recognize that EVERY TEAM FACES A UNIQUE SITUATION

8.05

Question

The work process agreed to by the team doing it is ___________________ 
Answer

Answer

The work process agreed to by the team doing it is STANDARD WORK

8.06

Question

____________________ makes visible any gaps between what we’ve agreed to and what actually happens 
Answer

Answer

EXPLICIT WORKFLOW makes visible any gaps between what we’ve agreed to and what actually happens 

8.07

Question

A ___________________________ is a collection of people who share a craft or profession who have banded together to “learn” from each other 
Answer

Answer

A COMMUNITY OF PRACTICE is a collection of people who share a craft or profession who have banded together to “learn” from each other
(Also known as a Guild)

8.08

Question

Participation in a community of practice is ________________ 
Answer

Answer

Participation in a community of practice is VOLUNTARY

8.09

Question

A ________________________ is a group of people with specialized skills and expertise whose job is to provide leadership and purposely disseminate that knowledge within an organization 
Answer

Answer

A CENTER OF EXCELLENCE is a group of people with specialized skills and expertise whose job is to provide leadership and purposely disseminate that knowledge within an organization 

Lesson 9 – Influence Outside the Team

9.01

Question

The principles of Lean are: 
1. _________
2. _________
3. _________
4. _________
5. _________
6. _________
7. _________
8. _________
Answer

Answer

The principles of Lean are: 
1. BUILD QUALITY IN
2. ELIMINATE WASTE
3. LEARN PRAGMATICALLY
4. DELIVER VALUE QUICKLY
 5. KEEP OPTIONS OPEN
6. OPTIMIZE THE WHOLE
7. RESPECT PEOPLE
8. BUILD IN RESILIENCE
 

9.02

Question

Building quality in means continuous:
1. _________
2. _________
3. _________
Answer

Answer

Building quality in means:
1. VALIDATION
2. INTEGRATION
3. DEPLOYMENT
 

9.03

Question

Four stages of the Lean validation process are to validate:
1. _____
2. _____
3. _____
4. _____
Answer

Answer

Four stages of the Lean validation process:
1. THE PROBLEM
2. THE MARKET
3. THE PRODUCT
4. WILLINGNESS TO PAY
 

9.04

Question

In Lean thinking, ______ is anything that doesn’t directly add value to the finished product.
Answer

Answer

In Lean thinking, WASTE is anything that doesn’t directly add value to the finished product.

9.05

Question

The most common causes of waste within a team include:
1. _____
2. _____
3. _____
4. _____
5. _____
6. _____
Answer

Answer

The most common causes of waste within a team include:
1. MULTITASKING
2. REWORK
3. BUILDING WORK OF LESSER VALUE
4. RELEARNING
5. MISCOMMUNICATION
6. ERRORS & POOR QUALITY
 

9.06

Question

Lean teams are constantly doing small experiments and analyzing the results.  If there is _________________________ the small change is adopted. 
Answer

Answer

Lean teams are constantly doing small experiments and analyzing the results.  If there is MEASURABLE IMPROVEMENT the small change is adopted.

9.07

Question

Lean teams make continuous small refinements to their processes. These refinements add up to __________________________________ over time.
Answer

Answer

Lean teams make continuous small refinements to their processes. These refinements add up to NOTICEABLE IMPROVMENTS over time.

9.08

Question

For the Lean principle of ‘Keep options open’, teams delay discussions of future features (and decisions about them), until the last ________________________________________.
Answer

Answer

For the Lean principle of ‘Keep options open’, teams delay discussions of future features (and decisions about them), until the last RESPONSIBLE MOMENT (WHEN MORE INFORMATION WILL ENABLE THEM TO MAKE A BETTER DECISION).

9.09

Question

Limiting the work of a team to its capacity enables a reliable and repeatable flow of work support the Lean principle of ____________________.
Answer

Answer

Limiting the work of a team to its capacity enables a reliable and repeatable flow of work support the Lean principle of DELIVER VALUE QUICKLY.

9.10

Question

Keys to delivering value quickly include:
1. Focus on ______ instead of cost
2. Focus on ______ rather than going fast
3. Achieve flow by______
4. Limit ______
Answer

Answer

Keys to delivering value quickly include:
1. Focus on TIME instead of cost
2.Focus on REMOVING DELAYS rather then going fast
3. Achieve flow by WORKING ON SMALLER THINGS (AND WITH PEOPLE FULLY ALLOCATED TO THE WORK)
4. Limit BATCH SIZE
 

9.11

Question

One important concept to deliver value quickly is to take advantage of ______________ delivery.
Answer

Answer

One important concept to deliver value quickly is to take advantage of CONTINUOUS delivery.
 

9.12

Question

One of the mantras of Lean is to reduce delay in ______ and _______. 
This may mean selecting what you work on differently that what you might otherwise. 
Answer

Answer

One of the mantras of Lean is to reduce delay in FLOW and FEEDBACK. 
This may mean selecting what you work on differently that what you might otherwise. 

9.13

Question

Reducing batch size by taking a flow-oriented approach rather than a batch-oriented approach will ________________ considerably.
Answer

Answer

Reducing batch size by taking a flow-oriented approach rather than a batch-oriented approach will SPEED THINGS UP considerably.

9.14

Question

Being able to visualize the __________________________ makes it significantly easier to _______________________ and find ways to mitigate them (and to see where waste is occurring).
Answer

Answer

Being able to visualize the PROCESS makes it significantly easier to IDENTIFY DELAYS and find ways to mitigate them (and to see where waste is occurring).

9.15

Question

Lean recognizes that teams work best when they are empowered to ______ where the work is.
Answer

Answer

Lean recognizes that teams work best when they are empowered to MAKE DECISIONS where the work is.

9.16

Question

As a key to the Lean principle of respecting people, ______ is the context in which all change must happen.
Answer

Answer

As a key to the Lean principle of respecting people, CULTURE is the context in which all change must happen.

9.17

Question

A lean organization seeks to optimize the ______.
Answer

Answer

A lean organization seeks to optimize the WHOLE VALUE STREAM.

9.18

Question

Key point of a system (e.g. airplane) is that it is more important to see how ______ fit together than to focus on ______.
Answer

Answer

Key point of a system (e.g. airplane) is that it is more important to see how PARTS OF A SYSTEM  fit together than to focus on INDIVIDUAL PARTS.
 

9.19

Question

If we trust people, we don’t need to ______; We need to improve the  ______.
Answer

Answer

If we trust people, we don’t need to WORK ON THEM; We need to improve the SYSTEM.
 

9.20

Question

For a business to build the capability to survive, adapt, and sustain in the face of change, Lean teams use this principle: ______.
Answer

Answer

For a business to build the capability to survive, adapt, and sustain in the face of change, Lean teams use this principle: BUILD IN RESILIENCE.
 

9.21

Question

Lean focuses on _______ for both the organization and for the customer 
Answer

Answer

Lean focuses on REALIZING VALUE for both the organization and for the customer 
 

9.22

Question

What can drive the realization of value:
1. Work on ______
2. Work on ______
3. Work more ______
4. Create ______
Answer

Answer

What can drive the realization of value:
1. Work on FEWER THINGS
2. Work on SMALLER THINGS
3. Work more EFFICIENTLY
4. Create BETTER WORKFLOW
 
 

9.23

Question

The role of management is to create the environment for ____________________________.
Answer

Answer

The role of management is to create the environment for TEAMS TO BE AWESOME.
 
 

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CIO

Born 1965, San Antonio, Texas and lives in Dallas, Tx.
Mr. James, Ronald, Maverick holds a Bachelor of Science in Psychology at The University of Texas, San Antonio.

Mr. Maverick or JR as many call him is a “slick” but warm and friendly character in our upcoming book on the DevOps Mindset. Mr. Maverick cares about his IT team very much and could charm the socks off a Texas Longhorn. JR is liked by many in his organization; however, he is not as well trusted by the Overlords as he used to be. Mr. Maverick has a group of loyal staff, including Mr. Barker a bit of an opposite to JR. Of course, Mr. Barker would never call him JR; he would only call him Mr. Maverick because well, Mr. Maverick is his boss. Mr. Maverick has held many IT positions in the past, including starting as a Sales Professional for HP and IBM mini and mainframe computers. Over the years he has risen through the ranks to hold this senior position by delivering using high-paid consultants and Big name firms. He also received his promotion from outsourcing to a foreign country where he was able to reduce his IT spend significantly. Recently he has discovered (actually this was made painfully aware to him by the Overlords) that both the Offshore roadmap and use of external consultants was not giving him the value and velocity for his IT department, and he was probably paying more than he bargained for

So, after hearing a talk at a DevOps event by the Agents of Chaos, JR decided to enlist them to help with their digital transformation roadmap and help improve the value, focus and velocity of his department. However, MR. Maverick has a few ideas about agile and DevOps, something he has heard about for a while and read in various CIO magazines; he thinks of these as Marketing terms and something that can be bought. While Mr. Maverick has held on for many years to traditional IT ways of working he has come to the end of his tenure if he doesn’t do something fast and get DevOps working quickly as he has promised to the Overlords providing him with a little more rope to get the transformation completed more quickly as they view his IT department ageing, procrastinators who are not able to keep up with business demands. JR says in his mind, “I will get it done, they don’t call me Maverick for nothing!“