Do You Need Consulting, Coaching or Training?

The three methods are very different, and each must be used in harmony with the need, to get the greatest impact and your desired result.

So, what does it mean for you?

  • Consulting tells people what to do.
  • Coaching asks thought-provoking questions to create an environment where people want to do.
  • Training teaches a skill, so they know how to do.

Consultants are typically experts in an industry and give answers to their clients. Consultants assess, prescribe solutions and tell employees or companies what to do when they are in need. Consultants have the know-how and have been known to transfer solutions directly to leadership teams who are then expected to communicate down using their own desired methodology, which may include training or coaching.

Coaching means to help a person, team or organization want to advance, elevate and move forward through to a desired goal or goals through a well thought out plan. A coach’s goal is to get a client from their present state to a future, successful state. A coach encourages clients by asking open-ended questions that clients may never have asked themselves. Their own answers to these questions are used by the employee to create new thoughts which ultimately create new feelings that propel new actions or changes. The employee will propel because they want to move forward, not because they’re told to move forward.

Training should be used when there’s a need to teach a specific skill. It’s especially helpful when a person or team doesn’t know how to do something or wants to do something better. Good instructors understand adult learning styles and how to deliver engaging trainings to ensure participants learn and retain new skills to apply in their role.

Learn to Coach
Coaching is core to Tactec's Way of Working

 

That’s the key, knowing the difference between these three skill sets, which to use and having the expertise to do so, is a game-changer for your organization.

Tactec’s expertise at coaching and training with the Disciplined Agile (DA) Toolkit can make your employees, teams and organization soar to new heights!

Ready to learn how Tactec can take your team to the next level? Click here so we can help you begin your DA transformation journey.

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CIO

Born 1965, San Antonio, Texas and lives in Dallas, Tx.
Mr. James, Ronald, Maverick holds a Bachelor of Science in Psychology at The University of Texas, San Antonio.

Mr. Maverick or JR as many call him is a “slick” but warm and friendly character in our upcoming book on the DevOps Mindset. Mr. Maverick cares about his IT team very much and could charm the socks off a Texas Longhorn. JR is liked by many in his organization; however, he is not as well trusted by the Overlords as he used to be. Mr. Maverick has a group of loyal staff, including Mr. Barker a bit of an opposite to JR. Of course, Mr. Barker would never call him JR; he would only call him Mr. Maverick because well, Mr. Maverick is his boss. Mr. Maverick has held many IT positions in the past, including starting as a Sales Professional for HP and IBM mini and mainframe computers. Over the years he has risen through the ranks to hold this senior position by delivering using high-paid consultants and Big name firms. He also received his promotion from outsourcing to a foreign country where he was able to reduce his IT spend significantly. Recently he has discovered (actually this was made painfully aware to him by the Overlords) that both the Offshore roadmap and use of external consultants was not giving him the value and velocity for his IT department, and he was probably paying more than he bargained for

So, after hearing a talk at a DevOps event by the Agents of Chaos, JR decided to enlist them to help with their digital transformation roadmap and help improve the value, focus and velocity of his department. However, MR. Maverick has a few ideas about agile and DevOps, something he has heard about for a while and read in various CIO magazines; he thinks of these as Marketing terms and something that can be bought. While Mr. Maverick has held on for many years to traditional IT ways of working he has come to the end of his tenure if he doesn’t do something fast and get DevOps working quickly as he has promised to the Overlords providing him with a little more rope to get the transformation completed more quickly as they view his IT department ageing, procrastinators who are not able to keep up with business demands. JR says in his mind, “I will get it done, they don’t call me Maverick for nothing!“