The three methods are very different, and each must be used in harmony with the need, to get the greatest impact and your desired result.
So, what does it mean for you?
- Consulting tells people what to do.
- Coaching asks thought-provoking questions to create an environment where people want to do.
- Training teaches a skill, so they know how to do.
Consultants are typically experts in an industry and give answers to their clients. Consultants assess, prescribe solutions and tell employees or companies what to do when they are in need. Consultants have the know-how and have been known to transfer solutions directly to leadership teams who are then expected to communicate down using their own desired methodology, which may include training or coaching.
Coaching means to help a person, team or organization want to advance, elevate and move forward through to a desired goal or goals through a well thought out plan. A coach’s goal is to get a client from their present state to a future, successful state. A coach encourages clients by asking open-ended questions that clients may never have asked themselves. Their own answers to these questions are used by the employee to create new thoughts which ultimately create new feelings that propel new actions or changes. The employee will propel because they want to move forward, not because they’re told to move forward.
Training should be used when there’s a need to teach a specific skill. It’s especially helpful when a person or team doesn’t know how to do something or wants to do something better. Good instructors understand adult learning styles and how to deliver engaging trainings to ensure participants learn and retain new skills to apply in their role.
That’s the key, knowing the difference between these three skill sets, which to use and having the expertise to do so, is a game-changer for your organization.
Tactec’s expertise at coaching and training with the Disciplined Agile (DA) Toolkit can make your employees, teams and organization soar to new heights!
Ready to learn how Tactec can take your team to the next level? Click here so we can help you begin your DA transformation journey.