Meet an Ops hero, Mr. Knight

Princeton Knight likes to support his team and consistently takes on difficult challenges. Knight regularly takes on problems even when he may not realize the amount of effort or have a solution in mind.

Knight has worked several years at Big Corp, coming from another tech company where he learned much of his operational support and management skills. Knight loves to learn and try new things however if he does not succeed right away he will declare it a failure and never try that solution again. He is not easy to convince, however when he agrees on a path he is there to take charge and lead the way. When the Agents of Chaos joined his team to help coach the DevOps Mindset and bringing teams together using agile and lean ways of working; Knight was one of the first to jump in and get started with infrastructure as code. He is a great convincer and sometimes his passion means that he uses his senior position to influence others often becoming the operational lead & team decision-maker. Knight believes people are important to DevOps however spends most of his time focusing on cool new technologies rather than deal with his team concerns, such as breaking down a few silos or clashes with others which means removing project impediments.

During difficult times with new software upgrades and roll-outs, Knight will stay up late and work weekends giving him that “hero” status. He truly wants to be a night in shining armour!

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CIO

Born 1965, San Antonio, Texas and lives in Dallas, Tx.
Mr. James, Ronald, Maverick holds a Bachelor of Science in Psychology at The University of Texas, San Antonio.

Mr. Maverick or JR as many call him is a “slick” but warm and friendly character in our upcoming book on the DevOps Mindset. Mr. Maverick cares about his IT team very much and could charm the socks off a Texas Longhorn. JR is liked by many in his organization; however, he is not as well trusted by the Overlords as he used to be. Mr. Maverick has a group of loyal staff, including Mr. Barker a bit of an opposite to JR. Of course, Mr. Barker would never call him JR; he would only call him Mr. Maverick because well, Mr. Maverick is his boss. Mr. Maverick has held many IT positions in the past, including starting as a Sales Professional for HP and IBM mini and mainframe computers. Over the years he has risen through the ranks to hold this senior position by delivering using high-paid consultants and Big name firms. He also received his promotion from outsourcing to a foreign country where he was able to reduce his IT spend significantly. Recently he has discovered (actually this was made painfully aware to him by the Overlords) that both the Offshore roadmap and use of external consultants was not giving him the value and velocity for his IT department, and he was probably paying more than he bargained for

So, after hearing a talk at a DevOps event by the Agents of Chaos, JR decided to enlist them to help with their digital transformation roadmap and help improve the value, focus and velocity of his department. However, MR. Maverick has a few ideas about agile and DevOps, something he has heard about for a while and read in various CIO magazines; he thinks of these as Marketing terms and something that can be bought. While Mr. Maverick has held on for many years to traditional IT ways of working he has come to the end of his tenure if he doesn’t do something fast and get DevOps working quickly as he has promised to the Overlords providing him with a little more rope to get the transformation completed more quickly as they view his IT department ageing, procrastinators who are not able to keep up with business demands. JR says in his mind, “I will get it done, they don’t call me Maverick for nothing!“